Frequently asked questions
How do I care for my jewellery?
Please see our Care Guide for further information.
Do you offer returns?
Due to hygiene reasons, Solinu does not accept returns. All sales are final. If you have any concerns about your purchase please, do not hesitate to reach out via our Contact Page.
Do you sell gift vouchers?
Yes, please see our Gift Card page for options.
Does my order come with a gift box?
Yes - every Solinu piece arrives in our signature velvet box, perfect for gifting.
How much does shipping cost?
We offer free shipping for orders over $200 (AUD). Please see our Shipping page further information.